Even Better

My daughter borrowed my carpet cleaner and lost some parts that make it run. I looked around, but ended up buying another Hoover Pet cleaner. Here are the new things (since my last one) that really make it better. 1) The hose is long enough that I was able to do all of my stairs without dragging the carpet cleaner up and down them. 2) The cleaner now “self-propels” a bit, making it easy to push forward. 3) The top cover of the brushes come off, making it super easy to clean. When I pulled it off, I pulled an entire wet hair ball out. Kind of gross-but much easier than trying to remove it from the brushes when dry. I’m glad I bought this brand again.

10/10 Recommend

We purchased this carpet cleaner because at one point, we had 5 dogs living in our home with us. we constantly had accidents happen. Top of the stairs was clearly the worst of it.I kid you not, the second this arrived, i put it together and started on it. AND HOLY COW does it work! I used the spot chaser on the tougher stains and waited 10 minutes before going over it with the cleaner.I was blown away by the results. I knew the carpet stains were disgusting but compared to the before and after, i realize it was atrocious!I will definitely be going over my entire carpets with this just to make sure it’s clean!also, i love the dry only option so that you can make sure you get all the liquid out of your carpets!

2 people found this helpful

Really nice carpet cleaner

OK so I have had a Hoover carpet cleaner for about 5 years and I really loved my old one but it was time for a new one. It was the longest lasting and best carpet cleaner I have ever had.My first new one was an out of box failure. The solution tank leaked all over the floor and the nozzle was broken. But I returned it and got another one and my thought is that the first one was a fluke–it happens. More on that in a bit.I just finished using the replacement and it worked very well. The improvements are the dirty water tank has a completely removable top so it’s much easier to clean. Also the piece that covers the brush roll is larger and removable so it will be easier to clean as well and it will be easier to clean the rollers. The cleaning solution is now in a small bottle that is separate from the water tank. Instead of the spot treatment being on the side of the floor part of the machine it is now in the handle which is a removable wand with its own solution tank and you just remove the wand and point and spray –much easier to hit the spot than the old way.The suction is excellent and the carpet was almost completely dry after cleaning and it looks great!The only change that I’m not crazy about is you can no longer control the spray with a trigger on the handle. Instead there is a button on the body that you have to push to stop the flow of fluid so that you can go back over the area to get as much out of the carpet as possible. If it is not set to dry only then water automatically sprays as you push forward. It’s not difficult to push that button but it was slightly easier to have the trigger on the handle. Not a deal killer, just curious about the logic there. Likely it has to do with the handle now being a spot treatment wand. Kind of awkward but really mainly just different-I’m sure I will get used to it.The main complaint I have is that their customer service is hard to reach. I had waited nearly 30 minutes to chat with someone–you can’t find a phone number on their website but there is a card in the box that has a phone number so keep that. (I noticed that when I was repackaging the unit.) Once the representative came on after spending 30 or so minutes chatting back with that person and feeling like I wasn’t the only person she was dealing with at the same time, it was clear that I just needed to return the machine to Amazon instead of dealing with Hoover’s customer service. It’s not an uncommon phenomena today unfortunately. I almost decided to return it and not buy another one from Hoover because of it but my previous machine was really good so that definitely was the only reason I got an identical replacement.Just like anything else if you clean this machine, don’t leave dirty water in the tank and don’t store it in a place where it can freeze you will likely get many years of good use out of it. Hoover’s carpet cleaner is the only carpet cleaner I have ever had that I can say that about. Most lose suction and the performance is subpar but my last one never lost suction and always did a really nice job. I gave it to my son or I would still have it. I am hopeful that this new one will be just as dependable.

43 people found this helpful

Exponential Improvements

I have had a Hoover carpet cleaner for more than 10 years. My old one, while still operational, was getting a bit “long in the tooth” so I decided to replace it. My major complaint about the prior model was the extreme difficulty in cleaning it. I had often said that they should make the design engineers actually clean one before they put it on the market. I checked this one out and was somewhat comforted that, at least, the brushes were removable so I thought that would be an improvement. Boy, was I surprised! I could not believe that it only took 5 minutes to clean up. There was not one nook or cranny where dirt/hair could not be cleaned out. It was a simple rinse of every part and wiping off the area that surrounds the brushes. Unbelievable! I am ecstatic. As a secondary wow — it cleaned so much better than the old one, was extremely light/easy to maneuver and the automatic wash/dry was awesome. Great job guys — you really outdid yourself!

2 people found this helpful

Grreatt.

Honestly I have never been much to buy technology for cleaning except maybe a vacuum. I rescued a dog, though, and i caved. Now imagine the carpet of a depressed single mom and dog mom. This thing sucked months of self pity right out of my carpet. Obviously you should pre treat your carpet before putting this to use. It’s high tech (to me)…not magic. It is also more of the weight of a regular vacuum, not so clunky and heavy like other cleaners. While I was using it I kind of had that “is this it, am I doing it right” thought, because it’s just so smooth moving. Extremely user friendly. If you have pets I would recommend cleaning the brush between rooms because this thing will suck a whole new pet size fur ball out of your carpet.

2 people found this helpful

Better then the old one I bought

The last one I bought 2 years ago died badly in the middle of a cleaning. This one is quieter and easier to move. I didn’t think I would like the separate containers for soap and water but I now love it, If I want I can add to the water for hard stains but they put a spot cleaner in the handle that detaches for spot soaking with cleanner. I love this one so far. PS the spot cleaner is battery operated.

Leaves water if you don’t switch to dry mode

I like it. It cleans well, easy to use, works a lot like a vacuum. The thing to know is you push forward it sprays water, you pull back, it sucks it up. Well it puts more water down going forward than it sucks up going back (in my experience), so you have to hit the dry button and go back over everything.Not that big of a deal for me. It works fine otherwise, it’s pretty decent. Lots of plastic parts so we’ll see about longevity of this, but I like it for the most part

I am amazed!

Generally my carpet needed a good cleaning. I was debating whether to replace the carpet or whether to purchase this shampooer and give it a shot. Boy, am I glad I tried it. Saved myself thousands of dollars. The best 200 bucks I’ve ever spent. My carpet looks brand new and smells amazing. 100% totally satisfied with this product. It’s nice to be able to buy something that actually does what it says it will do. The dry time was faster than I would have ever expected. Super nice product. Very easy to assemble. I am very satisfied. I can’t say enough about this carpet cleaner. I had a couple of garage grease spots on light colored carpet. I sprayed with Dawn Power wash and the came right out. Just amazed!

Holy Cow this thing works!

So I needed a true wet, dry vacuum that could clean up dog urine and really get the moisture out of the carpet. I have tried the smaller vacuums that are convenient because of size, however, they have such incredibly poor suction that you might as well not even have paid for the unit. I read the reviews about this unit, and I want to thank everyone who gave the detailed reviews because this thing is absolutely incredible. There was one review where they were very specific about not depositing too much water into the carpet. With this vacuum, when you push it forward and it is plugged in and powered on, it starts to deposit the cleaning solution and warm water into your carpet so you don’t want to push it slowly. It needs to have a decent speed so that you are not putting too much liquid into your carpet. When you pull it back, it sucks the liquid out of the carpet along with all of the debris or dog urine or whatever you were trying to pick up. My recommendation is to put the vacuum in the upright position where it is locked, and then roll it forward on its wheels and drop it back into the functioning position and pull backwards. This will allow you to pull out the extra liquid and moisture in the carpet.I did this multiple times, and the carpet dried so fast. I cannot believe how incredibly well this worked. I was able to clean two rooms and have a very effective method to do so. I have already saved money by going this route instead of having a professional carpet cleaner come out. I am so thrilled that I bought this vacuum.

3 people found this helpful

Excellent cleaning

Used for the first time and I am very pleased! Cleaned carpet beautifully and the dry feature is a plus. Only issue in sometimes I am unsure if I put parts on properly”. For example the cover that goes over the brushes was not on right and the dirty water did not go into the tank. However once I realized that and repositioned the cover, rinsing and drying cleaned the carpet perfectly.