Sound/picture quality are fine, but it loses Wifi signal very easily/frequently

I have two of these TVs and use them exclusively over the wi-fi (e.g., for HBO or NetFlix). They lose the wi-fi signal quite frequently, even for the TV that is situated in the same room as the router. As a result, I have to wait through wi-fi testing regularly. Apart from this small annoyance, the TVs work reliably after being used every other day for over a year. Sound quality and picture quality are fine and the remote is easy to operate. I don’t use any ‘smart features’ on the TV so I can’t comment on them. Overall, it’s good value for money.

7 people found this helpful

Nice TV, good value, constantly disconnects from WiFi

I like Samsung smart TVs and this is my fourth one. It’s a good value for a nice 43” class TV. I like the Samsung smart TV interface and I really like the free Samsung Tv Plus channels.My other 3 Samsung smart TVs are great and have been issue free for the 2-3 years that I’ve had them. This TV constantly disconnects from WiFi though, and I can’t figure out why. Running the troubleshooter gets it to re-connect, but it happens several times per week. I’m getting annoyed by how often this TV disconnects from the network. Signal strength is great, and i have 2 other Samsung smart TVs on this same network, in similar locations, with the same signal strength and the other TVs don’t have this issue. I don’t know how to fix the issue of it constantly dropping the network, so I’m just living with it, but it’s annoying. If it wasn’t for the dropped newwork issue, it’d be a 5 star tv.

I wouldn’t buy another Samsung TV after this one.

We picked this up on sale when our other TV went out. If nothing else, I learned I’m not a fan of Samsung TVs. It has lag issues in the menus, fresh out the box, even without installing new streaming apps to it. It’s disheartening to fork over hundreds of dollars to watch a TV struggle to keep up with remote inputs and moving around the UI. The back of the remote itself easily comes loose, ends up needing tape, and is awkward to put back on. Spend a couple hundred more and get something more worth it.

One person found this helpful

VERY satisfied customer

I love this TV and this brand!! It has been wonderful with an amazing picture and added features. I would recommend this product to everyone!!!! Amazon ROCKS!!!!! Also don’t understand the need for further information in box above .

two years later a quarter of the screen goes dark.

i returned the first one i ordered because there were splotches of color on the screen. this second tv was fine until a couple months ago when i noticed thick bands of dark color. finally last night one band of darkness went about 80% dark and now it’s difficult to see the action on the tv. going to see if I can fix it myself or end up having to throw it away.

One person found this helpful

It’s great until it breaks

We’ve had the tv for 3 years and month. Last night the right 1/3 of the screen just went black. We can’t fix it.The TV itself had a great picture. We used the Wifi and Samsung interface for our streaming services. It was all good. We’ve never used the Alexa feature, so I can’t tell you anything about that. But the TV didn’t last very long and reading other reviews, I guess I should be happy we got 3 years out of it since others only got 1 year.

One person found this helpful

This TV has been a great purchase

I finally decided to replace my HP 42 inch plasma television that’s like 20 years old. It’s always worked good enough, so I’ve never decided to replace it.I am so glad I did. Technically, this is my first smart TV. I know, what rock did I crawl out from under lol. Anyways, I will say I did have some remorse after purchasing the TV, because I read so many bad reviews here on Amazon.Let me start by saying, as long as it arrives in tact, I don’t see how anyone could not like this television. Perhaps you could purchase one with a clearer and better picture. Perhaps you could find one that is larger or fits your space better. But I can tell you this, for the price, there is absolutely nothing wrong with this television.The picture quality is nice. The colors are vibrant. The screen is very large and the television is still relatively light. I am able to move, install, and wall hang the television by myself.The remote control is user-friendly in my opinion. The smart TV features are very easy to navigate, and now I can take full advantage of the Prime Video aspect of my Amazon Prime membership. This has been a great addition to our household, and I am very happy with the purchase.

6 people found this helpful

Great TV – But Not So Smart In A Lot of Important Details

First of all the delivery was botched, I specifically ask for a Saturday delivery as the purchase instructions said someone had to sign for the TV. I get a notice a few days later its being sent on Friday – now what, before I could even call I get a notice UPS is delivering it on Thursday in the afternoon; move schedules all around only to get a ping from my ring door bell that it was dropped at 10AM – no signing and the its just left by the front door for everyone to see!!!!! …. TV set up was fine, – smart TV REQUIRED YOU TO REGISTER FOR SAMSUNG APPS AND GIVE A CREDIT CARD!!! – Don’t like… Also – we have been long time ROKU users and I just wanted to add that app back with my account and all my Apps and set up.. NOOOOOOO – Samsung blocks ROKU as they view it as a competitor to get $2.99 a month out of me – UGH!!!! …. Still trying to work around this or just plug my ROKU back in, but then WHY WOULD I HAVE BOUGHT A SMART TV only to bypass it – UGH number 2… Agree with other comments – instructions and operation of the remote is awful – who thought of have a black remote with buttons in black and on a slight etching in them would be useful to see…. For a high end TV – its a low end finish.

40 people found this helpful

Great tv with all features

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As a name brand television.. it comes with all advanced features.. this was a great buy for my family room.. has always a big buyer of samsung brand

Beautiful!

Using this as a monitor and TV. Picked up on my Samsung sound bar immediately. Able to connect (wireless) from my surface book 3 and see it as an external monitor in 4k. Downloaded power toys from windows and set it up with fancy zones so it looks like the equivalent of 6 separate screens and you can lay the grid out however you like. Originally ordered a 65″ curved screen but it arrived with some issues and I had to return it. Really wanted another curved screen but they were out of stock so I settled (so I thought) for the flat 65″. This thing is a third of the weight, about a quarter of the thickness, and the screen is beautiful. Actually glad the other screen had the issues or I would never have ordered this model that I like so much better. Only issue I had was that when the delivery guys opened the door on the truck, the TV was laying over on top of some other boxes in the delivery truck with none of the other items in the truck secured in any way. I was advised that it had just fell over between this stop and the last. The guys were trying to pick it up from one end and there was a very noticeable amount of flex due to the way they were trying to maneuver it. I get it, I’ve worked delivery. These guys just wanted it off their truck so they could get to the next stop. That being said, when I worked delivery, I would NEVER have let the customer see me handling something they just paid over $850 for in the manner they were. I voiced my concerns and was told, “it’s ok, if it’s damaged you can just return it”. Come on, guys. At least act like you care about the item you’re delivering.

523 people found this helpful